I installed Remote Data Backups, ran a backup, then a test restore, why did it fail? - Backup - two backup backups minimum data restore heal failed cant can't test number 2 second - Remote Data Backups Software Knowledge Base

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Knowledge Base Item No. 184

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Thumbnail images below show the software and System Tray icons for our 7x, 8x and Mac versions. You can also see the version in the software menu under Help / About.

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I installed Remote Data Backups, ran a backup, then a test restore, why did it fail?

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You must perform a minimum of two full backup operations before you will be able to retrieve your or perform a System Restore or Heal operation.

You must complete the initial backup (first backup) and then run one additional backup before your data will be accessible. Be aware the first backup may sometime even take a few days to complete. The second backup will normally be much faster.