Which version am I using?

Thumbnail images below show the software and System Tray icons for our 7x, 8x and Mac versions. You can also see the version in the software menu under Help / About.

RDB 7x Version

RDB 8x Version

RDB for Mac

---

The Diagnotic Section of the Log File Shows HRESULT = VSS_E_MAXIMUM_NUMBER_OF_SNAPSHOTS_REACHED

Category: Backup  |  Hits: 294
Related Link: kb.cfm?id=300

This error is related to the Windows system restore points. To clear all but the last system restore point, follow the following steps for each hard disk on the computer.

1.)      Confirm in the DIAGNOSTICS section of the last History tab entry (log) show this warning, “HRESULT = VSS_E_MAXIMUM_NUMBER_OF_SNAPSHOTS_REACHED”.

2.)      Click Start > All Programs > Accessories > System Tools > Click Disc Cleanup then select the hard disk.

3.)      When the utility finishes the scan, click the More Options tab.

4.)      Select the Clean Up under the System Restore.

5.)      A message will popup, “Are you sure you want to delete all but the most recent restore point?”, Click Yes then OK.

Now, all the System Restore points except the most recent one are cleaned. As a result there will be more free space in hard disk. You can verify this by opening the Windows System Restore utility (Click Start> All Programs > Accessories > System Tools > System Restore then Next). You should only see the most recent restore point listed.